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How to order
Ordering Personalised Products
Please e mail us quoting the code of the artwork you
require i.e. Billy, plus the full personalised details.
Postage and Packing
All orders come with free postage and packing and are sent either by first class recorded royal mail or by courier.
We are happy to gift wrap the design enclosing a gift card for a charge of £4.
Orders are dispatched as soon as possible. However as all pieces are hand assembled allow up to 21 days for delivery. Do let us know if you need it sooner, we understand sometimes gifts are needed at the last minute and we will do our best to accommodate you.
Each Dimple design is hand assembled with care and precision,the components are sourced worldwide to give you something truly unique. Contents may occasionally vary, an exact match cannot always be guaranteed.
We are happy to personalise any Dimple design to
fit your particular
Unfortunately we cannot refund returned personalised
goods, unless they are faulty. For non personalised artworks which are
faulty or different from those you ordered please return within 7 days
and we will refund or replace the product. We recommend you request a
postal receipt as we cannot accept responsibility for lost goods.
Trade enquiries welcome.
|Copyright © 2012 Sweet Dimple|